Last Updated: Oct 12, 2025

Introduction

Welcome to Rock-Well Longevity and Performance ("the Clinic," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal and health information is handled in compliance with applicable laws and regulations. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address, and other identifying details.

• Health Information: Medical history, treatment information, lab results, and other health-related information provided for care.

• Billing Information: Payment details, insurance information, and transaction history.

• Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our website.

How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms, schedule appointments, contact us, or use our services.

• Automatically: Through cookies, tracking technologies, and website analytics tools when you interact with our website.

• From Third Parties: Such as insurance providers, laboratories, or referral partners involved in your care.

Use of Information

We use your information to:

• Provide medical care and treatment services.

• Schedule appointments and manage patient records.

• Communicate with you regarding your care, appointments, or inquiries.

• Process payments, insurance claims, and billing.

• Improve our website, services, and patient experience.

• Comply with legal, regulatory, and reporting obligations.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and manage content. You may adjust your browser settings to disable cookies, but this may affect website functionality.

Sharing of Information

We may share your information with:

• Healthcare Partners: Laboratories, pharmacies, and specialists involved in your care.

• Insurance Providers: For claims processing and eligibility verification.

• Service Providers: Trusted vendors who assist with website hosting, analytics, communication, and billing.

• Legal Authorities: When required by law, court order, or to protect the safety of our patients or staff.

We do not sell or rent your personal information to third parties.

Data Protection and Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no system can be guaranteed 100% secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access and review your personal or health information.

• Request corrections to inaccurate information.

• Request limitations on the use or disclosure of your information.

• Request a copy of your records or data.

• Withdraw consent where applicable.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those sites. We encourage you to review their privacy policies before sharing your information.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from minors without parental or guardian consent as required by law.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes indicates acceptance of the revised policy.

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